This survey is a part
of a PhD research conducted at the University of Quebec
at Montreal
Online brokerage is growing rapidly. The main purpose of
this research is to examine the impact of Website
Features on Customer’s Loyalty to an online broker.
Your help is crucial and your responses are important to
the execution of this research project. Your opinion
will help professionals in the brokerage securities
industry to progress and improve the quality of their
online service to better serve you. |
 |
|
|
|
Why participate to
this Research? |
 |
Because you have an
experience using a Web site of an online Securities
broker
Because you are the person who will contribute to the
development of knowledge on this subject
Because your participation will allow us to better serve
you by designing more effective Web sites.
Because a 500$ prize will be drawn from all the people
who will properly complete the questionnaire
Because you can receive a summary report by the Winter
of 2010 |
In compliance with
the policies of the Research Ethics Committee of UQAM, all the
information provided will remain strictly anonymous and confidential,
and will only be used for research purposes.
|
If you know someone who is a user of an online broker
and is likely to be interested in participating, please
forward a message by
clicking here.
Be assured, their participation would be very much
appreciated. |
The security
systems of some organisations block access to the survey. If this
happens to you, please access the survey from another location
|
